Shipping
All orders ship for a flat rate of $40.

Processing Time
Orders are typically processed within 3-4 business days after payment has been verified (excluding weekends and holidays).

During peak seasons, product launches, or promotional events, processing times may be slightly longer. We appreciate your patience and will make every effort to ship your order as quickly as possible.

All Sales Are Final
Because every Cliff + Soph Design handbag is handcrafted and many pieces are made to order or one of a kind, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Please review your order carefully before completing your purchase. If you have any questions about a product, we encourage you to contact us at info@cliffandsophdesign.com before ordering.

Damages or Incorrect Orders
Please inspect your order immediately upon delivery. If your item arrives damaged, defective, or you receive the wrong item, contact us within 48 hours of delivery at info@cliffandsophdesign.com with your order number and photos of the issue.

We will promptly evaluate the situation and work with you to provide an appropriate resolution.

Contact Us
If you have any questions regarding your order or our policies, please contact us at: Email: info@cliffandsophdesign.com